![]() ![]() What sort of service is that? Shall I just move back to Carbonite? So they say lots of people who highly recommend? Certainly not from the reviews i'm seeing. My instructions? The following email: Hi - I never got any notification that the account was due for renewal only a message this morning that my account was deactivated. I'm sure something appreciated by people who find us highly recommended. What did they do? Reactivate my account and take 99.50$ USD without my authorisation! When I contacted them they would not respond, when I got unhappy and told them I would leave a bad review they came back with the following statement in an email: We have followed your instructions. So I sent and email saying their service was shoddy and should I move back to Carbonite. ![]() Crooks who take your money without authorisationĬrooks! Used iDrive to backup my data but I did not set to auto renew, when the auto renewal should have taken place they did not send me an email as expected to inform its time to renew, they simply deactivated my account so no way of logging in again.
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